Company: International Driving Agency (“we”, “us”, “our”)
The International Driving Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) where applicable, and other relevant data protection laws.
By using our website, you consent to the practices described in this Policy.
1. Introduction
This Privacy Policy describes how we process personal information collected through https://theinternationaldrivingagency.com.
We take your privacy and confidentiality seriously and will only process your personal data for legitimate purposes.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Used for order processing and customer support:
Full name
Residential or delivery address
Email address
Phone number (if provided)
B. Order & Document Information
Required to create your multilingual licence translation booklet:
Driver’s licence details (front and back)
Passport-style photograph
Signature
Application-related form details
C. Payment Information
Processed securely via third-party payment gateways
We never store full credit/debit card numbers
D. Device Information
Automatically collected for security and analytics:
IP address
Browser type & version
Operating system
Device identifiers
E. Usage Information
Collected through cookies and analytics:
Pages visited
Time spent on pages
Click behaviour
Referring URLs
3. Lawful Basis for Processing (GDPR Article 6)
We process your information under the following legal bases:
Contractual Necessity – to process and deliver your order
Consent – for marketing emails, analytics cookies, and personalised advertising
Legitimate Interests – fraud prevention, security, service improvement
Legal Obligation – when required for accounting, tax, or regulatory compliance
4. How We Use Your Information
We use collected information to:
Process orders and deliver digital/physical documents
Send order confirmations, updates, and tracking details
Provide customer support
Improve website functionality and user experience
Display personalised content or advertising (where consent applies)
Prevent fraud and maintain security
We never sell personal information.
5. How We Share Information
We may share your personal data with:
A. Trusted Service Providers
Who assist with:
Payment processing
Shipping and fulfilment
Email delivery
Analytics and marketing
Customer support
These providers are required to maintain confidentiality and only use your data for agreed purposes.
B. Legal Compliance
We may disclose information:
To comply with applicable laws
To respond to lawful requests
To protect our rights, safety, or customers
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction under strict confidentiality.
6. Data Retention
We retain data only as long as necessary:
To fulfil orders
To comply with legal or tax obligations
For fraud prevention
Until consent is withdrawn (for marketing communications)
7. Your GDPR Rights
If you are in the European Economic Area (EEA), you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Avoid automated decision-making (we do not conduct automated profiling)
To exercise your rights, contact us at: hello@theinternationaldrivingagency.com
8. Information Security
We implement reasonable administrative, technical, and physical safeguards, including:
SSL encryption
Secure payment gateways
Access control
Regular vulnerability checks
No system is 100% secure, but we take all reasonable measures to protect your data.
9. International Data Transfers
Your information may be processed outside the EEA.
Where transfers occur, we use:
Standard Contractual Clauses (SCCs)
GDPR-compliant data processing agreements
Privacy Shield–aligned protection frameworks (where applicable)
10. Cookies & Tracking Technologies
We use:
Essential cookies (required for site function)
Performance and analytics cookies
Marketing cookies (only with consent for EEA visitors)
Web beacons and pixel tags for advertising performance
You can manage cookies via:
Our cookie banner
Your browser settings
Opt-out tools listed below
11. Advertising, Cookies & Opt-Out Options
We work with:
Google Ads
Microsoft Advertising
Other authorised advertising partners
These partners may set cookies to show relevant ads.
Opt-out options:
Google Ads: https://adssettings.google.com
NAI: https://www.networkadvertising.org/choices
DAA: https://www.aboutads.info/choices
Opting out will not stop ads but may make them less personalised.
12. Data Breach Notifications
If a data breach occurs that may affect your rights, we will notify:
You
Relevant supervisory authorities
as required by GDPR.
13. California Privacy Disclosures (CCPA)
If you are a California resident, you may request:
Disclosure of collected personal information
Deletion of personal data
Details about data sharing practices
We do not sell personal information.
14. Age Restrictions
By using our services, you confirm that you are 18 years or older and legally permitted to submit your information.

15. Microsoft Advertising & Universal Event Tracking (UET) We use Microsoft Advertising services, including the Universal Event Tracking (UET) tag, to measure advertising performance and understand how users interact with our website. This may involve the collection of non-personally identifiable information such as IP address, browser type, and page interactions for advertising and remarketing purposes. Users may opt out of Microsoft Advertising tracking via:
https://account.microsoft.com/privacy/ad-settings

16. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
The most current version will always be posted on this page.
Continued use of our website constitutes acceptance of any changes.
17. Contact Information

The International Driving Agency is a trading name operated by Boost IDA Pte. Ltd., a company incorporated in Singapore 202512536N, with its registered office at 2 VENTURE DRIVE, #19-21, VISION EXCHANGE, SINGAPORE 608526.
If you have any questions or requests relating to this Privacy Policy, please contact us:
Email: hello@theinternationaldrivingagency.com
Website Contact Page: https://theinternationaldrivingagency.com/contact-us
Support: 24/7 customer service available via email